SHIPPING POLICY

Shipping Information at shakeuton.com

At shakeuton.com, we prioritize providing an effortless shopping experience for all of our customers. To ensure your order reaches you promptly and safely, we have partnered with reputable carriers such as FedEx, DHL, and UPS.

Order Processing Time

  • Processing Time Defined: The processing time refers to the duration between placing your order and handing it over to the shipping carrier.
  • Standard Processing: We typically dispatch orders within 1-3 business days after payment confirmation. Please note that orders placed on weekends may encounter slight delays in processing.
  • Operating Hours: Our warehouse operates from Monday to Friday during standard business hours. We are closed on holidays but do our best to minimize delays during these periods.

Singapore Delivery Timeline

Orders to Singapore generally take 3-5 business days (UTC/GMT +8) to arrive, including both processing and shipping time. We work with trusted carriers like FedEx, DHL, and UPS for efficient delivery.

Shipping Fees

  • Orders over S$50: Free Shipping
  • Orders under S$50: S$7 shipping fee

Delivery Time

We aim to dispatch your orders from our warehouse as quickly as possible. Once your order has been shipped, you will receive a confirmation email with tracking details.

Change of Shipping Address

There is NO FEE for changing your shipping address before we have provided you with a tracking number.

Tracking Your Order

If you’ve already registered on shakeuton.com, you can track your order details, shipping status, and handling information directly from your account. If you haven’t registered yet, you can still track your order by entering your Order ID and email address on our website.